The tech skills gap, digital transformation, cybersecurity, and of course, hybrid work were among the important topics discussed at CNBC’s third annual Technology Executive Council Summit. The invitation-only in-person and virtual event featured discussions on how technology leaders can tackle the critical workforce and tech issues facing companies today. Perhaps the most continual thread running through all the presentations had to do with employees — where to find the talent needed and how to manage the paradigm shift taking place in the way people want to work. Gerald Chertavian, founder and CEO of Year Up and Simone Petrella, CEO of CyberVista told TEC members that poaching tech and cyber talent from another company simply perpetuates the problem.”We’re never going to solve this talent shortage if companies don’t address what’s happening at the entry level,” Petrella said. She added that companies should put a bigger focus on evaluating the tech talent they have and then put in place upskilling programs to get them to the next level. Petrella added that the average cyber job takes six months to fill. “In three to six months a company can upskill someone in IT to a cyber position,” she said. Chertavian encouraged companies to use data and facts — not anecdotal evidence — in performance reviews. A data-driven approach can help companies eliminate biases in evaluations, leading employees to feel heard and safe, he said. Anil Dash, CEO of Glitch and a self-proclaimed tech optimist, said he never underestimates the need to continually question the role that technology plays in how we work, recognize employees, and guard against bias — important factors when attracting and keeping talent.”We always assume that new technology is going to fix a human problem, but that’s not the case,” he told CNBC TechCheck co-anchor Jon Fortt. He encouraged TEC members to leverage technology to better respond to the different ways employees want to work, but to recognize its limitations. The ability to check in with remote employees via different tools and platforms is liberating and productive for many, but there are differences. “Vulnerable people in your organization don’t experience surveillance as helpful,” he said. Technology executives understand better than most the value of R&D in moving the needle on innovation. After Chris Magee left his three-decade career at Ford Motor Co. to become a professor at MIT, one of his goals was to find a way to take the guesswork out of technology strategy. As he told TEC members, allocating R&D resources efficiently is a critical skill, but one that most companies struggle with. Magee’s latest research uses AI to predict the speed of the development of specific new innovations, all with the goal of deploying resources smartly and effectively. The company that he founded from his research, TechNext, helps companies do just that.
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